HOW MUCH DOES SHIPPING COST?
Delivery on all prints Australia wide is free! Overseas shipping is a flat rate of $120.
HOW LONG WILL DELIVERY TAKE?
Please allow 4-5 weeks for your print to be lovingly created. If you are needing an express delivery, please email us.
DO YOU OFFER INSTALLATION SERVICES?
We offer free installation for all framed and canvas prints within the Adelaide Metro area. This will ensure your new print is nice and stable on your wall for years to come.
CAN YOU DO A DIGITAL MOCKUP OF A PRINT IN OUR ROOM?
Absolutely! Send through a photo of your room along with measurements and we will superimpose the print on the wall at the correct dimensions.
DO PRINTS COME WITH A BORDER?
All framed and non framed paper prints come with a white border as well as a digital signature and title. Limited edition prints also come numbered.
WHAT IF I AM UNHAPPY WITH MY PRINT?
We are yet to have this happen, but if for whatever reason you are unhappy with the print or the way it suits your house, simply give us a call within 2 weeks and we will pick the print up and refund your money, or swap it for another Benjamin Goode print.
DO YOU PRODUCE CUSTOM PRINTS?
Yes! Contact us with the details of what you are thinking and we will make it happen.
WHAT RATIO'S DO YOUR IMAGES HAVE?
All our images are one of the following ratios: 3:2, 2:1, 2.5:1, 3:1, 5:4 or 1:1.
DO YOU DO COMMISSIONED SHOOTS?
Certainly do! Benjamin is available for commissioned shoots right around Australia. Contact us for further details.
WHO PRODUCES YOUR PRINTS?
We have sourced the finest print/framing businesses Australia wide to create our prints. Our canvas, paper and framed prints are hand produced by our local partners Blackman Gallery, our metal prints are produced by Print2Metal in Victoria and our stunning acrylic prints are produced by Created for Life in New South Wales.
CAN I PURCHASE A FILE TO PRINT MYSELF?
We are perfectionists when it comes to quality and have spent many years fine tuning our processes with custom profiles and rigorous proofing. We want your new print to look amazing and printing yourself would just not do it justice. We do however license our images for commercial purposes.
DO I HAVE TO PURCHASE THROUGH THE WEBSITE?
Not at all. You can pay by PayPal, Credit Card over the phone or Direct Debit. Just contact us for more info.